Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out.
Happy to recommend them.
Project summary
Our company worked with Software House Ltda to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Aug 2025 - Apr 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Atlanta, USA