Softonix IT Solutions

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Details

Founded:
2023
Hourly Rates:
$25 - $49 / hr
Employees:
10 - 49
Ratings:
4.6 9 Reviews

Industries Served

Nonprofit & NGO Logistics & Supply Chain Government & Public Sector Sports & Fitness Food & Beverage Insurance Energy & Utilities

Where We Specialize

10% Implementation Services
Implementation Services 10%
Mobile App Development 9%
IoT Development 9%
AI Development 9%
Ruby on Rails 9%
Web Design 8%
UI/UX 8%
Web Development 7%
Bot Development 7%
IT Services 5%
Virtual Reality 5%
Game Development 4%
IT Consulting 4%
Wallet Development 3%
Blockchain Development 2%
SAP ERP Consulting 1%

Industry Expertise

Retail100%

Typical Project Size

42% Midmarket Business
34% Small Business
24% Enterprise

About

Since 2023, Softonix IT Solutions has operated as a technology services provider. Softonix IT Solutions focuses on Custom Software Development and E-commerce Development for clients in industries such as Retail & E-commerce. The company operates with a team of 10 - 49 professionals. Typical hourly rates run around $25 - $49 / hr/hr. This profile is a starting point — reach out to Softonix IT Solutions directly to discuss project specifics.

Softonix IT Solutions Reviews

4.6 9 Reviews
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Great team to work with — professional, responsive and reliable

Hannah Ahmed / Co-Founder & CTO | Oct 02, 2026

Softonix IT Solutions did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Softonix IT Solutions to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
May 2026 - Jul 2026
Business Type:
Nonprofit & NGO
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder & CTO at Trueline Trust, a Nonprofit & NGO company based in Cambridge, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to take over day-to-day IT support for our offices so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Softonix IT Solutions asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Delivered on time and stayed involved after launch

Nora Al Otaibi / Head of Digital | Sep 26, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

Softonix IT Solutions was brought in to rebuild a slow, outdated web app and move it to a new framework. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Logistics & Supply Chain
Location:
Riyadh, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Digital at Riverbend Freight. We operate in Logistics & Supply Chain and most of our customers are in and around Riyadh, Saudi Arabia.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild a slow, outdated web app and move it to a new framework so they could focus on customers.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Skilled AI & Machine Learning Team That Understood Our Business

Emma Sandhu / Senior Product Manager | Aug 24, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

Softonix IT Solutions was brought in to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Aug 2026
Business Type:
Government & Public Sector
Location:
Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Product Manager at Keystone Civic Solutions. We operate in Government & Public Sector and most of our customers are in and around Edmonton, Canada.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

A reliable long-term partner for our tech needs

Anna Hoffmann / Co-Founder & CTO | Aug 17, 2026

Our experience with Softonix IT Solutions was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project.

We would definitely work with them again.

Project summary

Softonix IT Solutions was brought in to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Sports & Fitness
Location:
Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in Frankfurt, Germany. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Would happily work with them again

Lerato van der Merwe / Founder | Jun 28, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

We engaged Softonix IT Solutions to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Sports & Fitness
Location:
Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in Durban, South Africa. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great Experience With Softonix IT Solutions on Our Blockchain Development Project

Julie Sandhu / IT Manager | Jun 01, 2026

Softonix IT Solutions did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. We are already discussing the next phase with them.

Project summary

Our company worked with Softonix IT Solutions to build a supply chain traceability prototype on a permissioned blockchain. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Food & Beverage
Location:
Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Atlas Foods is a Food & Beverage business in Waterloo, Canada. As IT Manager, I was responsible for this project on our side and the main contact for Softonix IT Solutions.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a supply chain traceability prototype on a permissioned blockchain before our busy season.
What services did the company provide for your project?
Blockchain Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Arjun Agarwal / Product Manager | May 31, 2026

Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Softonix IT Solutions to provide ongoing monitoring and support for our cloud infrastructure. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Apr 2026
Business Type:
Insurance
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Oakline Underwriters Pvt Ltd is a Insurance business in Kolkata, India. As Product Manager, I was responsible for this project on our side and the main contact for Softonix IT Solutions.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to provide ongoing monitoring and support for our cloud infrastructure so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Insurance and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Megan Morgan / Founder & CEO | Mar 16, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Softonix IT Solutions to build firmware and a companion app for a smart device we were launching. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jan 2026
Business Type:
Government & Public Sector
Location:
Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Northgate Public Services LLC is a Government & Public Sector business in Boston, USA. As Founder & CEO, I was responsible for this project on our side and the main contact for Softonix IT Solutions.
What specific problem or business challenge led you to hire this company?
We needed to build firmware and a companion app for a smart device we were launching, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional team that made a complex project feel manageable

Sara Khan / Co-Founder & CTO | Feb 22, 2026

Softonix IT Solutions did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

Our company worked with Softonix IT Solutions to help us choose and plan the rollout of a new core system. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2025 - Jan 2026
Business Type:
Energy & Utilities
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Trueline Energy LLC is a Energy & Utilities business in Abu Dhabi, UAE. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Softonix IT Solutions.
What specific problem or business challenge led you to hire this company?
We needed to help us choose and plan the rollout of a new core system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Softonix IT Solutions asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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