Softnoid IT Solutions

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Details

Founded:: 2021
Hourly Rates:: < $25 / hr
Employees:: 2 - 9
Ratings:: 4.1 8 Reviews

Industries Served

Sports & Fitness Events & Event Management Legal Services Media & Entertainment Logistics & Supply Chain Real Estate Construction Pharmaceuticals & Biotechnology

Where We Specialize

13% Web Development

Web Development 13%

AI Development 13%

No Code/ Low Code 13%

Cloud Computing Services 12%

Mobile App Development 11%

Web3 11%

Virtual Reality 11%

Bot Development 8%

Big Data Analytics 5%

Salesforce Development 3%

Industry Expertise

FinTech45% Automotive32% Retail23%

Typical Project Size

77% Small Business

13% Midmarket Business

10% Enterprise

About

Softnoid IT Solutions has been in business since 2021, delivering technology projects for clients. Softnoid IT Solutions focuses on Web Development and E-commerce Development for clients in industries such as Retail & E-commerce. Its team includes 2 - 9 specialists working across design, development, and delivery. Projects are generally billed around < $25 / hr/hr. The team is based in Indore, India. This gives a quick snapshot of what to expect when working with Softnoid IT Solutions.

Softnoid IT Solutions Reviews

4.1 8 Reviews

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Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Amanda Fisher / IT Manager | Oct 06, 2026

Softnoid IT Solutions did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

Softnoid IT Solutions was brought in to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 7-month engagement.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Feb 2026 - Sep 2026
Business Type:: Sports & Fitness
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the IT Manager at Crestview Athletics Inc, a Sports & Fitness company based in Minneapolis, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Lauren Foster / CTO | Sep 13, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

We engaged Softnoid IT Solutions to set up a data warehouse and reporting layer for our leadership team. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Data & Analytics
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Aug 2026
Business Type:: Events & Event Management
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CTO at Northgate Events Inc. We operate in Events & Event Management and most of our customers are in and around Tampa, USA.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to set up a data warehouse and reporting layer for our leadership team.

What services did the company provide for your project?

End-to-end Data & Analytics — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Softnoid IT Solutions asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Data & Analytics partner.

Solid delivery, though timelines needed some pushing

Rachel Brooks / Founder & CEO | Aug 28, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks. We would definitely work with them again.

Project summary

We hired Softnoid IT Solutions to build dashboards that pull our sales, marketing and finance data into one place. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Data & Analytics
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Legal Services
Location:: Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder & CEO at Northgate Law Group Inc, a Legal Services company based in Chicago, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build dashboards that pull our sales, marketing and finance data into one place.

What services did the company provide for your project?

Mainly Data & Analytics. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Legal Services clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Naledi Naidoo / Co-Founder & CTO | Aug 25, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend Softnoid IT Solutions to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Softnoid IT Solutions was brought in to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Media & Entertainment
Location:: Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder & CTO at Maple Media (Pty) Ltd, a Media & Entertainment company based in Durban, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Media & Entertainment and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Quality work, a little slower than we planned

Ruben Bakker / Marketing Director | Jun 15, 2026

Overall the project was a success, though it was not without some challenges. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

Softnoid IT Solutions was brought in to migrate our on-premise servers to AWS. The work covered requirements, design, development, testing and launch support. The project took roughly 2 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Logistics & Supply Chain
Location:: Rotterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Atlas Freight BV is a Logistics & Supply Chain business in Rotterdam, Netherlands. As Marketing Director, I was responsible for this project on our side and the main contact for Softnoid IT Solutions.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to migrate our on-premise servers to AWS.

What services did the company provide for your project?

Mainly Cloud Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good results, communication improved as the project went on

Lerato Naidoo / Owner | Jun 14, 2026

We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail.

We are already discussing the next phase with them.

Project summary

We partnered with Softnoid IT Solutions to build a customer portal where clients can log in, track orders and download invoices. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - May 2026
Business Type:: Real Estate
Location:: Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Evergreen Homes (Pty) Ltd, a Real Estate company based in Durban, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.