Social Media Service

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Details

Founded:
2013
Hourly Rates:
Undisclosed
Employees:
2 - 9
Ratings:
4.6 9 Reviews

Industries Served

Gaming & Gambling Pharmaceuticals & Biotechnology Sports & Fitness Energy & Utilities Human Resources Manufacturing Agriculture Events & Event Management

Where We Specialize

14% Web Development
Web Development 14%
Ruby on Rails 13%
No Code/ Low Code 11%
Web3 10%
Big Data Analytics 9%
Mobile App Development 7%
IoT Development 7%
AI Development 7%
Software Development 6%
E-commerce Development 5%
Game Development 5%
Metaverse Development 5%
Web Design 1%

Industry Expertise

Hospitality80% Travel20%

Typical Project Size

50% Small Business
31% Midmarket Business
19% Enterprise

About

Social Media Service has been in business since 2013, delivering technology projects for clients. Social Media Service focuses on Mobile App Development and Digital Marketing. Its team includes 2 - 9 specialists working across design, development, and delivery. These details offer a useful starting point when evaluating Social Media Service.

Social Media Service Reviews

4.6 9 Reviews
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Reliable AR/VR Development Partner That Delivered What They Promised

Ben Hughes / IT Director | Oct 20, 2026

Our experience with Social Media Service was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Social Media Service was brought in to develop a VR training module for new staff. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AR/VR Development
Project Cost:
$500,000+
Project Duration:
Feb 2026 - Sep 2026
Business Type:
Gaming & Gambling
Location:
Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Director at Harborview Gaming. We operate in Gaming & Gambling and most of our customers are in and around Reading, UK.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a VR training module for new staff before our busy season.
What services did the company provide for your project?
AR/VR Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AR/VR Development partner.

Capable Software Development team — happy with the end result

Naledi Dlamini / Director | Oct 18, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Social Media Service to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 4-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Apr 2026 - Aug 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Pharmaceuticals & Biotechnology company based in Durban, South Africa. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Social Media Service asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable Blockchain Development Partner That Delivered What They Promised

Meera Nair / Head of Digital Transformation | Oct 03, 2026

Our experience with Social Media Service was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Social Media Service to develop and audit smart contracts for a tokenized loyalty program. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$500,000+
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Sports & Fitness
Location:
Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Northgate Sports Pvt Ltd is a Sports & Fitness business in Gurugram, India. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for Social Media Service.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop and audit smart contracts for a tokenized loyalty program before our busy season.
What services did the company provide for your project?
Blockchain Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

They listened, asked the right questions, and delivered

Nicole Graham / Owner | Sep 26, 2026

Our experience with Social Media Service was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

Social Media Service was brought in to set up a data warehouse and reporting layer for our leadership team. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Aug 2026
Business Type:
Energy & Utilities
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Energy & Utilities company based in Columbus, USA. I'm the Owner and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to set up a data warehouse and reporting layer for our leadership team.
What services did the company provide for your project?
Data & Analytics, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable UI/UX Design Partner That Delivered What They Promised

Lukas Müller / Head of Product | Sep 16, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We engaged Social Media Service to build a design system so our product looked consistent across screens. The work covered requirements, design, development, testing and launch support. We worked together for around 9 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Human Resources
Location:
Cologne, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Product at Westbridge HR GmbH. We operate in Human Resources and most of our customers are in and around Cologne, Germany.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Julie Leblanc / Marketing Director | Aug 25, 2026

We were happy with the final result. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Social Media Service to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Apr 2026 - Aug 2026
Business Type:
Manufacturing
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Marketing Director at Bluepeak Manufacturing Inc, a Manufacturing company based in Calgary, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Manufacturing and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Manufacturing clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Stephanie Bennett / Co-Founder & CTO | May 25, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

We partnered with Social Media Service to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - Mar 2026
Business Type:
Gaming & Gambling
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Northgate Play. We operate in Gaming & Gambling and most of our customers are in and around Chicago, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Social Media Service Delivered a Quality Low-Code / No-Code Development Solution on Time

Ella Wilson / Owner | Feb 26, 2026

Our experience with Social Media Service was really positive from start to finish. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Social Media Service to automate approval workflows using a no-code platform. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
Less than $10,000
Project Duration:
Aug 2025 - Dec 2025
Business Type:
Agriculture
Location:
Wellington, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Lumen Farms Ltd. We operate in Agriculture and most of our customers are in and around Wellington, New Zealand.
What specific problem or business challenge led you to hire this company?
We needed to automate approval workflows using a no-code platform, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Low-Code / No-Code Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Social Media Service asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Agriculture clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Low-Code / No-Code Development partner.

Solid Web Development Work With Clear Communication Throughout

Chloe Gagnon / CEO | Jan 08, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Social Media Service to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 3 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Nov 2025
Business Type:
Events & Event Management
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Toronto, Canada. I'm the CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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