SMI INFOTECH

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Details

Founded:
2020
Hourly Rates:
< $25 / hr
Employees:
10 - 49
Ratings:
4.2 9 Reviews

Industries Served

Legal Services Government & Public Sector Food & Beverage Advertising & Marketing Agriculture Construction Pharmaceuticals & Biotechnology

Where We Specialize

21% Web Development
Web Development 21%
Bot Development 16%
Blockchain Development 11%
Augmented Reality 10%
Virtual Reality 10%
Mobile App Development 9%
AI Development 8%
Web Design 6%
NFT Token Development 4%
UI/UX 3%
Wallet Development 2%

Industry Expertise

Healthcare50% Education50%

Typical Project Size

36% Midmarket Business
35% Enterprise
29% Small Business

About

SMI INFOTECH works with clients to plan, build, and ship digital products. Their core services include Mobile App Development and Custom Software Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Typical hourly rates run around < $25 / hr/hr. SMI INFOTECH operates out of Surat, India. This profile is a starting point — reach out to SMI INFOTECH directly to discuss project specifics.

SMI INFOTECH Reviews

4.2 9 Reviews
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Quality work, a little slower than we planned

Darren Chua / Director of IT | Oct 02, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Their team changed one developer midway, which slowed things down for a couple of weeks. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged SMI INFOTECH to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 8-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Jan 2026 - Sep 2026
Business Type:
Legal Services
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of IT at Evergreen Legal Pte Ltd, a Legal Services company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Legal Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Legal Services clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Good value and a team that genuinely cares about the result

Nathan Martin / CEO | Aug 29, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

We partnered with SMI INFOTECH to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 7 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Government & Public Sector
Location:
Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Atlas Council Services Pty Ltd is a Government & Public Sector business in Brisbane, Australia. As CEO, I was responsible for this project on our side and the main contact for SMI INFOTECH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SMI INFOTECH asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

SMI INFOTECH Delivered a Quality UI/UX Design Solution on Time

Stephanie Hughes / Co-Founder & CTO | Aug 25, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project.

Overall, a team we trust and plan to keep working with.

Project summary

SMI INFOTECH was brought in to build a design system so our product looked consistent across screens. The work covered requirements, design, development, testing and launch support. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2026 - Jul 2026
Business Type:
Food & Beverage
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Pinecrest Coffee LLC. We operate in Food & Beverage and most of our customers are in and around Austin, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Blockchain Development Team

Maya Campbell / Owner | Jul 12, 2026

SMI INFOTECH did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project.

Happy to recommend them.

Project summary

SMI INFOTECH was brought in to build a supply chain traceability prototype on a permissioned blockchain. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$150,000 to $499,999
Project Duration:
Mar 2026 - May 2026
Business Type:
Advertising & Marketing
Location:
Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Sage Creative is a Advertising & Marketing business in Ottawa, Canada. As Owner, I was responsible for this project on our side and the main contact for SMI INFOTECH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a supply chain traceability prototype on a permissioned blockchain so they could focus on customers.
What services did the company provide for your project?
Blockchain Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SMI INFOTECH asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid delivery, though timelines needed some pushing

Stephanie Price / Managing Director | Jun 20, 2026

The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

SMI INFOTECH was brought in to run user research and create new designs for our mobile app. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 8 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Agriculture
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cobalt Agri is a Agriculture business in Columbus, USA. As Managing Director, I was responsible for this project on our side and the main contact for SMI INFOTECH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good results, communication improved as the project went on

Sneha Nair / Founder & CEO | May 17, 2026

We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.

Project summary

SMI INFOTECH was brought in to build a Web3 dashboard and wallet integration for our platform. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
Less than $10,000
Project Duration:
Dec 2025 - Mar 2026
Business Type:
Construction
Location:
Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Northgate Builders Pvt Ltd, a Construction company based in Chennai, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a Web3 dashboard and wallet integration for our platform so they could focus on customers.
What services did the company provide for your project?
Mainly Blockchain Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid Web Development Work With Clear Communication Throughout

Dan Johnson / Product Manager | Apr 07, 2026

Our experience with SMI INFOTECH was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

SMI INFOTECH was brought in to redesign and rebuild our company website on a modern stack. The work covered requirements, design, development, testing and launch support. Overall it was a 7-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Mar 2026
Business Type:
Food & Beverage
Location:
New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Beacon Foods is a Food & Beverage business in New York, USA. As Product Manager, I was responsible for this project on our side and the main contact for SMI INFOTECH.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Food & Beverage clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Good work overall, with a few bumps along the way

Tyler Carter / Owner | Mar 08, 2026

Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We hired SMI INFOTECH to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Agriculture
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Trueline Farms LLC is a Agriculture business in Minneapolis, USA. As Owner, I was responsible for this project on our side and the main contact for SMI INFOTECH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Lauren Coleman / VP of Engineering | Feb 14, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We partnered with SMI INFOTECH to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 4-month engagement.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Jan 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as VP of Engineering at Silverline Life Sciences LLC. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Seattle, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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