Strong Technical Skills and a Very Responsive AI & Machine Learning Team
Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We are already seeing better numbers than before the project.
Overall, a team we trust and plan to keep working with.
Project summary
We engaged SmashCloud to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Education
- Location:
- Denver, USA