SmartOSC

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Details

Founded:
2006
Hourly Rates:
$100 - $149 / hr
Employees:
250 - 999
Ratings:
4.2 8 Reviews

Industries Served

Education Government & Public Sector Aerospace & Defense Logistics & Supply Chain Insurance Telecommunications Advertising & Marketing Sports & Fitness

Where We Specialize

12% Software Development
Software Development 12%
Game Development 12%
IT Services 12%
Mobile App Development 10%
Bot Development 10%
AI Development 10%
DevOps 10%
Web Development 8%
Salesforce Development 7%
Virtual Reality 7%
Metaverse Development 2%

Industry Expertise

Retail100%

Typical Project Size

40% Small Business
34% Enterprise
26% Midmarket Business

About

Businesses looking for a reliable technology partner often consider SmartOSC. SmartOSC focuses on E-commerce Development and Mobile App Development for clients in industries such as Retail & E-commerce. With 250 - 999 people on staff, SmartOSC can take on projects of varying size. Typical hourly rates run around $100 - $149 / hr/hr. The team is based in Hanoi, Vietnam. Overall, SmartOSC is one of the options worth shortlisting for a technology project.

SmartOSC Reviews

4.2 8 Reviews
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Reliable Web Development Partner That Delivered What They Promised

Ella Walker / Marketing Director | Sep 06, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

We hired SmartOSC to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Jul 2026
Business Type:
Education
Location:
Auckland, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Marketing Director at Brightpath Tutors Ltd. We operate in Education and most of our customers are in and around Auckland, New Zealand.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Education clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Quality work, a little slower than we planned

Pooja Reddy / Chief Digital Officer | Jul 21, 2026

We got a good result in the end, but the road there had a few bumps. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing.

Happy to recommend them.

Project summary

We partnered with SmartOSC to port our game to new platforms and improve performance. The work covered requirements, design, development, testing and launch support. The engagement ran for about 7 months.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - May 2026
Business Type:
Government & Public Sector
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cobalt Public Services Pvt Ltd is a Government & Public Sector business in Pune, India. As Chief Digital Officer, I was responsible for this project on our side and the main contact for SmartOSC.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to port our game to new platforms and improve performance before our busy season.
What services did the company provide for your project?
End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SmartOSC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable Software Development Partner for a Growing Aerospace & Defense Business

Jack Taylor / Operations Manager | Jun 27, 2026

The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

We partnered with SmartOSC to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Apr 2026
Business Type:
Aerospace & Defense
Location:
Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Aerospace & Defense company based in Sydney, Australia. I'm the Operations Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Sean Murphy / Director | Jun 19, 2026

Our experience with SmartOSC was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

SmartOSC was brought in to improve our release process, which involved a lot of manual steps. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
DevOps Services
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - May 2026
Business Type:
Logistics & Supply Chain
Location:
Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Riverbend Transport Ltd is a Logistics & Supply Chain business in Dublin, Ireland. As Director, I was responsible for this project on our side and the main contact for SmartOSC.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to improve our release process, which involved a lot of manual steps.
What services did the company provide for your project?
End-to-end DevOps Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SmartOSC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great team to work with — professional, responsive and reliable

Ryan Johnson / Head of Digital | Apr 26, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.

Overall, a team we trust and plan to keep working with.

Project summary

We hired SmartOSC to rebuild an internal order management system that had outgrown its original design. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 8-month engagement.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Feb 2026
Business Type:
Insurance
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Fairway Cover LLC is a Insurance business in Columbus, USA. As Head of Digital, I was responsible for this project on our side and the main contact for SmartOSC.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Skilled Web Development Team That Understood Our Business

Arjun Joshi / Founder | Mar 06, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

SmartOSC was brought in to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Jun 2025 - Feb 2026
Business Type:
Telecommunications
Location:
Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Lumen Networks, a Telecommunications company based in Mumbai, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to redesign and rebuild our company website on a modern stack, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SmartOSC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Skilled CRM Development Team That Understood Our Business

Harry Clarke / Managing Director | Feb 17, 2026

We were happy with the final result. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail.

We are already discussing the next phase with them.

Project summary

SmartOSC was brought in to migrate our sales team to a new CRM and set up automation. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Advertising & Marketing
Location:
London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Managing Director at Maple Media Group Ltd. We operate in Advertising & Marketing and most of our customers are in and around London, UK.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to migrate our sales team to a new CRM and set up automation before our busy season.
What services did the company provide for your project?
CRM Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable CRM Development partner.

Professional Software Development Team, Smooth Delivery From Start to Finish

Emma Gagnon / Director | Feb 09, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. I would recommend SmartOSC to anyone looking for a dependable Software Development partner.

Project summary

Our company worked with SmartOSC to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Sports & Fitness
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Lakeshore Sports Inc, a Sports & Fitness company based in Toronto, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.
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