Smartless Agency

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Details

Founded:: 2015
Hourly Rates:: $50 - $99 / hr
Employees:: 10 - 49
Ratings:: 4.6 9 Reviews

Industries Served

Automotive Food & Beverage Telecommunications Sports & Fitness Events & Event Management Environmental Services Fashion & Apparel

Where We Specialize

18% Web Design

Web Design 18%

Mobile App Development 16%

IT Services 15%

AI Development 14%

Software Development 9%

Virtual Reality 9%

Smart Contract Auditing 9%

Web Development 4%

Bot Development 4%

Game Development 2%

Industry Expertise

Education100%

Typical Project Size

50% Enterprise

27% Small Business

23% Midmarket Business

About

Since 2015, Smartless Agency has operated as a technology services provider. Smartless Agency focuses on Digital Marketing for clients in industries such as Nonprofit & NGO. Its team includes 10 - 49 specialists working across design, development, and delivery. Projects are generally billed around $50 - $99 / hr/hr. Clients have rated Smartless Agency 5.0 out of 5 in 1 reviews. These details offer a useful starting point when evaluating Smartless Agency.

Smartless Agency Reviews

4.6 9 Reviews

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Dependable IT Managed Services Partner for a Growing Automotive Business

Lauren Graham / Product Manager | Aug 27, 2026

Smartless Agency did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Smartless Agency to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. The engagement ran for about 2 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $150,000 to $499,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Automotive
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Auto Group LLC is a Automotive business in Phoenix, USA. As Product Manager, I was responsible for this project on our side and the main contact for Smartless Agency.

What specific problem or business challenge led you to hire this company?

We needed to take over day-to-day IT support for our offices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Game Development Team

Anna Schmidt / Founder | Aug 19, 2026

Smartless Agency did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

Our company worked with Smartless Agency to build the multiplayer features for our existing game. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 7 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Food & Beverage
Location:: Cologne, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Crestview Coffee GmbH is a Food & Beverage business in Cologne, Germany. As Founder, I was responsible for this project on our side and the main contact for Smartless Agency.

What specific problem or business challenge led you to hire this company?

We needed to build the multiplayer features for our existing game, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Game Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good results, communication improved as the project went on

Jason Hughes / Managing Director | Jul 12, 2026

The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

Smartless Agency was brought in to redesign the user experience of our SaaS product. The work covered requirements, design, development, testing and launch support. Overall it was a 2-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: Less than $10,000
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Telecommunications
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Evergreen Connect LLC, a Telecommunications company based in Charlotte, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.

What services did the company provide for your project?

UI/UX Design, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional Web Development Team, Smooth Delivery From Start to Finish

Lauren Reed / Senior Product Manager | Apr 05, 2026

Smartless Agency did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Smartless Agency to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. We worked together for around 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: May 2025 - Feb 2026
Business Type:: Sports & Fitness
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Sports & Fitness company based in Austin, USA. I'm the Senior Product Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Daniel Qureshi / Director | Mar 25, 2026

We were happy with the final result. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Smartless Agency to take over day-to-day IT support for our offices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Jan 2026
Business Type:: Events & Event Management
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Greenfield Experiences is a Events & Event Management business in Sharjah, UAE. As Director, I was responsible for this project on our side and the main contact for Smartless Agency.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to take over day-to-day IT support for our offices.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Smartless Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

Delivered on time and stayed involved after launch

Ryan Wallace / Founder & CEO | Feb 26, 2026

We were very happy with how this project went. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

We hired Smartless Agency to build a design system so our product looked consistent across screens. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 8 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: May 2025 - Jan 2026
Business Type:: Events & Event Management
Location:: Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Events & Event Management company based in Columbus, USA. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a design system so our product looked consistent across screens.

What services did the company provide for your project?

End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Amy Walker / Founder | Feb 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. I would recommend Smartless Agency to anyone looking for a dependable UI/UX Design partner.

Project summary

We partnered with Smartless Agency to build a design system so our product looked consistent across screens. The work covered requirements, design, development, testing and launch support. Overall it was a 2-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Dec 2025
Business Type:: Events & Event Management
Location:: Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Bluepeak Experiences, a Events & Event Management company based in Manchester, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.