Exceeded our expectations on quality and communication
Silstone Health did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.
Project summary
We engaged Silstone Health to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Financial Services
- Location:
- Munich, Germany