Great Experience With SERMA International Inc. on Our AI & Machine Learning Project
The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with SERMA International Inc. to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Energy & Utilities
- Location:
- Dubai, UAE