Capable IT Managed Services team — happy with the end result
We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.
Project summary
Our company worked with SemNexus to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 2 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- $500,000+
- Project Duration:
- Jul 2026 - Sep 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Perth, Australia