Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.
Project summary
We partnered with SearchTechNow to customize our CRM and connect it to our website and billing system. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.
- Project Type:
- CRM Development
- Project Cost:
- $500,000+
- Project Duration:
- Nov 2025 - Aug 2026
- Business Type:
- Food & Beverage
- Location:
- Abu Dhabi, UAE