Capable IT Managed Services team — happy with the end result
The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.
Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.
Project summary
Savvy Otter was brought in to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. The engagement ran for about 7 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Dec 2025 - Jul 2026
- Business Type:
- Energy & Utilities
- Location:
- Durban, South Africa