Sapoto Information System

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Details

Founded:
2012
Hourly Rates:
< $25 / hr
Employees:
50 - 249
Ratings:
4.4 8 Reviews

Industries Served

Legal Services Information Technology Human Resources Pharmaceuticals & Biotechnology Environmental Services Gaming & Gambling Real Estate

Where We Specialize

24% Game Development
Game Development 24%
System 20%
Mobile App Development 17%
Bot Development 15%
Virtual Reality 11%
Testing Services 10%
AI Development 3%

Industry Expertise

Logistics79% Healthcare21%

Typical Project Size

39% Small Business
36% Enterprise
25% Midmarket Business

About

Since 2012, Sapoto Information System has operated as a technology services provider. The company's main offerings are Digital Marketing. Its team includes 50 - 249 specialists working across design, development, and delivery. Typical hourly rates run around < $25 / hr/hr. The team is based in Gurugram, India. These details offer a useful starting point when evaluating Sapoto Information System.

Sapoto Information System Reviews

4.4 8 Reviews
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Capable Quality Assurance & Testing team — happy with the end result

Liam Chen / Project Manager | Oct 01, 2026

The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch.

We would definitely work with them again.

Project summary

Sapoto Information System was brought in to set up automated testing for our web application. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 9-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Sep 2026
Business Type:
Legal Services
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Project Manager at Stonebridge Partners Inc, a Legal Services company based in Toronto, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to set up automated testing for our web application so they could focus on customers.
What services did the company provide for your project?
Quality Assurance & Testing, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Would happily work with them again

Carlos Fisher / Head of Engineering | Aug 20, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Sapoto Information System was brought in to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2026 - Jul 2026
Business Type:
Information Technology
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Engineering at Westbridge Labs. We operate in Information Technology and most of our customers are in and around Denver, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Good results, communication improved as the project went on

Naledi Dlamini / Director of IT | Aug 16, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

We engaged Sapoto Information System to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Human Resources
Location:
Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of IT at Pioneer HR, a Human Resources company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

A reliable long-term partner for our tech needs

Emma Thompson / Co-Founder | Jul 09, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over.

We would definitely work with them again.

Project summary

We partnered with Sapoto Information System to run performance and load testing ahead of a big launch. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder at Northgate Pharma Inc. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Edmonton, Canada.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to run performance and load testing ahead of a big launch.
What services did the company provide for your project?
Quality Assurance & Testing, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

They listened, asked the right questions, and delivered

Nora Al Zahrani / VP of Engineering | Jun 27, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Sapoto Information System to build iOS and Android apps for our customers, including booking, payments and push notifications. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Feb 2026 - May 2026
Business Type:
Human Resources
Location:
Riyadh, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as VP of Engineering at Vertex Staffing Co. We operate in Human Resources and most of our customers are in and around Riyadh, Saudi Arabia.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Human Resources and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Bec Martin / Owner | May 01, 2026

The project went well overall. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. Happy to recommend them.

Project summary

We hired Sapoto Information System to set up automated testing for our web application. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Environmental Services
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Silverline Recycling is a Environmental Services business in Perth, Australia. As Owner, I was responsible for this project on our side and the main contact for Sapoto Information System.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to set up automated testing for our web application before our busy season.
What services did the company provide for your project?
Quality Assurance & Testing, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Sapoto Information System asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Amanda Foster / Founder | Jan 08, 2026

We were happy with the final result. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned.

We are already discussing the next phase with them.

Project summary

We hired Sapoto Information System to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Gaming & Gambling
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder at Stonebridge Interactive Inc. We operate in Gaming & Gambling and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Sapoto Information System Delivered a Quality AI & Machine Learning Solution on Time

Andre Patel / CTO | Jan 03, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Sapoto Information System was brought in to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The engagement ran for about 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Real Estate
Location:
Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Kinetic Estates Inc is a Real Estate business in Dallas, USA. As CTO, I was responsible for this project on our side and the main contact for Sapoto Information System.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Real Estate and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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