Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.
Project summary
We hired Sangra Technologies to take over day-to-day IT support for our offices. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 5 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Healthcare
- Location:
- Durban, South Africa