Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.
It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. We would definitely work with them again.
Project summary
Our company worked with Rubytech to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 4 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- May 2026 - Sep 2026
- Business Type:
- Healthcare
- Location:
- Phoenix, USA