Root Info Solutions

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Details

Founded:
2004
Hourly Rates:
< $25 / hr
Employees:
50 - 249
Ratings:
4.2 10 Reviews

Industries Served

Advertising & Marketing Education Nonprofit & NGO Human Resources Sports & Fitness Mining & Metals Fashion & Apparel Media & Entertainment Events & Event Management

Where We Specialize

19% AI Development
AI Development 19%
Web Design 19%
Virtual Reality 17%
Software Development 16%
Mobile App Development 13%
UI/UX 9%
Bot Development 7%

Industry Expertise

Entertainment54% Retail46%

Typical Project Size

44% Midmarket Business
32% Enterprise
24% Small Business

About

Root Info Solutions is a technology company founded in 2004. Their core services include E-commerce Development and Mobile App Development, with experience serving clients in Retail & E-commerce. Root Info Solutions employs 50 - 249 people. Typical hourly rates run around < $25 / hr/hr. Root Info Solutions operates out of Heathrow, England. These details offer a useful starting point when evaluating Root Info Solutions.

Root Info Solutions Reviews

4.2 10 Reviews
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Capable UI/UX Design team — happy with the end result

Amy Evans / General Manager | Aug 28, 2026

We got a good result in the end, but the road there had a few bumps. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. I would recommend Root Info Solutions to anyone looking for a dependable UI/UX Design partner.

Project summary

Our company worked with Root Info Solutions to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 5-month engagement.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$150,000 to $499,999
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Advertising & Marketing
Location:
Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Swift Marketing Ltd is a Advertising & Marketing business in Leeds, UK. As General Manager, I was responsible for this project on our side and the main contact for Root Info Solutions.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Delivered on time and stayed involved after launch

Nikhil Bose / Co-Founder & CTO | Aug 13, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Root Info Solutions to rebuild an internal order management system that had outgrown its original design. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Feb 2026 - Jun 2026
Business Type:
Education
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Lakeshore Learning Pvt Ltd. We operate in Education and most of our customers are in and around Noida, India.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild an internal order management system that had outgrown its original design before our busy season.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Rachel Chua / Owner | Aug 13, 2026

We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Root Info Solutions to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Nonprofit & NGO
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Singapore. I'm the Owner and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to develop a field-staff app with offline mode that syncs back to our main system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Solid Software Development Work With Clear Communication Throughout

Daan de Vries / Founder & CEO | Jul 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

Our company worked with Root Info Solutions to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Human Resources
Location:
Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Crestview Staffing BV. We operate in Human Resources and most of our customers are in and around Utrecht, Netherlands.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

They listened, asked the right questions, and delivered

Stephanie Hughes / Chief Digital Officer | Jul 07, 2026

Our experience with Root Info Solutions was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Root Info Solutions to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 4 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Sports & Fitness
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in Denver, USA. I'm the Chief Digital Officer and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Would happily work with them again

Wei Jie Ng / Founder & CEO | Jun 23, 2026

We were happy with the final result. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. We are already discussing the next phase with them.

Project summary

Our company worked with Root Info Solutions to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Mining & Metals
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Brightpath Minerals Pte Ltd. We operate in Mining & Metals and most of our customers are in and around Singapore.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Mining & Metals and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Mining & Metals clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Skilled UI/UX Design Team That Understood Our Business

Mitch Smith / Co-Founder | Apr 05, 2026

We were happy with the final result. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend Root Info Solutions to anyone looking for a dependable UI/UX Design partner.

Project summary

Root Info Solutions was brought in to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Education
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder at Ironwood Tutors. We operate in Education and most of our customers are in and around Perth, Australia.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Education clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Niamh Murphy / Founder & CEO | Feb 17, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out.

Happy to recommend them.

Project summary

We partnered with Root Info Solutions to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
Less than $10,000
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Fashion & Apparel
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Ironwood Clothing is a Fashion & Apparel business in Cork, Ireland. As Founder & CEO, I was responsible for this project on our side and the main contact for Root Info Solutions.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Root Info Solutions asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Lauren Foster / Project Manager | Jan 21, 2026

Root Info Solutions did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

We hired Root Info Solutions to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 2-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Media & Entertainment
Location:
New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Project Manager at Atlas Pictures Inc. We operate in Media & Entertainment and most of our customers are in and around New York, USA.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Root Info Solutions asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Dependable Software Development Partner for a Growing Events & Event Management Business

Heather Morgan / Co-Founder & CTO | Jan 11, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

Root Info Solutions was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Events & Event Management
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder & CTO at Summit Live, a Events & Event Management company based in Minneapolis, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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