Strong Technical Skills and a Very Responsive AI & Machine Learning Team
Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
Feedback from our customers has been very positive so far. Overall, a team we trust and plan to keep working with.
Project summary
We engaged [ROKi] - Out of Business to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 6-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Education
- Location:
- Austin, USA