Dependable AI & Machine Learning Partner for a Growing Pharmaceuticals & Biotechnology Business
We were very happy with how this project went. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
Feedback from our customers has been very positive so far. We are already discussing the next phase with them.
Project summary
Robato Systems Pty. Ltd. was brought in to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 3-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Pharmaceuticals & Biotechnology
- Location:
- Phoenix, USA