Respondo

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Details

Founded:
2019
Hourly Rates:
Undisclosed
Employees:
2 - 9
Ratings:
4.4 9 Reviews

Industries Served

Education Mining & Metals Manufacturing Sports & Fitness Travel & Hospitality Pharmaceuticals & Biotechnology Food & Beverage

Where We Specialize

12% QA
QA 12%
Salesforce Development 11%
Mobile App Development 10%
Testing Services 10%
Product Design 9%
Web Development 8%
AI Development 8%
Big Data Analytics 7%
ASP.NET 7%
Software Development 6%
Bot Development 6%
Web Design 6%

Industry Expertise

Logistics100%

Typical Project Size

55% Midmarket Business
32% Small Business
13% Enterprise

About

Businesses looking for a reliable technology partner often consider Respondo. Their core services include Web Development and Mobile App Development. Respondo employs 2 - 9 people. Minimum project size is generally around $5,000+. Respondo operates out of Beograd, Serbia. This gives a quick snapshot of what to expect when working with Respondo.

Respondo Reviews

4.4 9 Reviews
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Dependable Web Development Partner for a Growing Education Business

Harsh Desai / Owner | Sep 30, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

We hired Respondo to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
Less than $10,000
Project Duration:
May 2026 - Sep 2026
Business Type:
Education
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Horizon Academy Pvt Ltd. We operate in Education and most of our customers are in and around Kolkata, India.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Reliable UI/UX Design Partner That Delivered What They Promised

Bec O'Brien / Co-Founder & CTO | Jul 14, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

We partnered with Respondo to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 2-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2026 - May 2026
Business Type:
Mining & Metals
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder & CTO at Clearfield Mining Pty Ltd, a Mining & Metals company based in Melbourne, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Dependable Quality Assurance & Testing Partner for a Growing Manufacturing Business

Jess Lloyd / Managing Director | Jun 11, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

I would recommend Respondo to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

Our company worked with Respondo to set up automated testing for our web application. The work covered requirements, design, development, testing and launch support. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$10,000 to $49,999
Project Duration:
Feb 2026 - Apr 2026
Business Type:
Manufacturing
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Manufacturing company based in Birmingham, UK. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to set up automated testing for our web application, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Quality Assurance & Testing, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Manufacturing and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With Respondo on Our AI & Machine Learning Project

Layla Al Mansoori / Managing Director | May 23, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Respondo to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. We worked together for around 5 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Sports & Fitness
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Managing Director at Crestview Gym, a Sports & Fitness company based in Sharjah, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Respondo asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Heather Sullivan / Owner | May 18, 2026

Overall we had a good experience working with Respondo. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We hired Respondo to build a demand forecasting model on top of our sales data. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Jul 2025 - Mar 2026
Business Type:
Travel & Hospitality
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Lumen Journeys LLC. We operate in Travel & Hospitality and most of our customers are in and around Seattle, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Nikhil Nair / Founder & CEO | May 13, 2026

Respondo did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

Our company worked with Respondo to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Dec 2025 - Apr 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pioneer Pharma Pvt Ltd is a Pharmaceuticals & Biotechnology business in Noida, India. As Founder & CEO, I was responsible for this project on our side and the main contact for Respondo.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Respondo asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Liam Leblanc / Senior Engineering Manager | Apr 18, 2026

Respondo did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

Our company worked with Respondo to build dashboards that pull our sales, marketing and finance data into one place. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Travel & Hospitality
Location:
Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Brightpath Travel Inc is a Travel & Hospitality business in Edmonton, Canada. As Senior Engineering Manager, I was responsible for this project on our side and the main contact for Respondo.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build dashboards that pull our sales, marketing and finance data into one place before our busy season.
What services did the company provide for your project?
Data & Analytics, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Priya Coleman / IT Manager | Apr 08, 2026

Overall we had a good experience working with Respondo. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned. I would recommend Respondo to anyone looking for a dependable Data & Analytics partner.

Project summary

We partnered with Respondo to clean up and consolidate customer data spread across several systems. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 7 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$50,000 to $149,999
Project Duration:
Jul 2025 - Feb 2026
Business Type:
Education
Location:
Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Manager at Pinecrest EdTech LLC. We operate in Education and most of our customers are in and around Charlotte, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to clean up and consolidate customer data spread across several systems before our busy season.
What services did the company provide for your project?
Mainly Data & Analytics. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Education clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Noah MacDonald / Head of Digital Transformation | Mar 07, 2026

Our experience with Respondo was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Respondo to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with Respondo to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 2 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Feb 2026
Business Type:
Food & Beverage
Location:
Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital Transformation at Ironwood Bakery Inc, a Food & Beverage company based in Waterloo, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.
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