RemoteFace

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Details

Founded:
2008
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Ratings:
4.2 10 Reviews

Industries Served

Travel & Hospitality Education Pharmaceuticals & Biotechnology Environmental Services Real Estate Advertising & Marketing Nonprofit & NGO Mining & Metals

Where We Specialize

25% Mobile App Development
Mobile App Development 25%
Bot Development 23%
Web Development 19%
AI Development 16%
Ruby on Rails 12%
Software Development 5%

Industry Expertise

Hospitality48% Travel38% Healthcare14%

Typical Project Size

38% Small Business
38% Enterprise
24% Midmarket Business

About

RemoteFace works with clients to plan, build, and ship digital products. Their core services include Web Development and Custom Software Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Projects are generally billed around $100 - $149 / hr/hr. Their home base is Albany, CA. These details offer a useful starting point when evaluating RemoteFace.

RemoteFace Reviews

4.2 10 Reviews
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Quality work, a little slower than we planned

Tobias Schmidt / Head of Digital Transformation | Oct 11, 2026

The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We partnered with RemoteFace to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 7 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Feb 2026 - Sep 2026
Business Type:
Travel & Hospitality
Location:
Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Hamburg, Germany. I'm the Head of Digital Transformation and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. RemoteFace asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Capable Web Development team — happy with the end result

Harsh Shah / Director of Technology | Sep 19, 2026

We got a good result in the end, but the road there had a few bumps. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

We hired RemoteFace to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2026 - Sep 2026
Business Type:
Education
Location:
Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of Technology at Crestview Tutors Pvt Ltd. We operate in Education and most of our customers are in and around Jaipur, India.
What specific problem or business challenge led you to hire this company?
We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Lauren Carter / Founder | Jul 30, 2026

We got a good result in the end, but the road there had a few bumps. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

We partnered with RemoteFace to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - Jun 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Brightpath Bio Inc is a Pharmaceuticals & Biotechnology business in San Jose, USA. As Founder, I was responsible for this project on our side and the main contact for RemoteFace.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Skilled Software Development Team That Understood Our Business

Brandon Brooks / Owner | Jul 04, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with RemoteFace to rebuild an internal order management system that had outgrown its original design. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 6-month engagement.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Nov 2025 - May 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Harborview Life Sciences. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Atlanta, USA.
What specific problem or business challenge led you to hire this company?
We needed to rebuild an internal order management system that had outgrown its original design, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Luke Harris / Operations Manager | May 11, 2026

Our experience with RemoteFace was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

We engaged RemoteFace to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Environmental Services
Location:
Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Operations Manager at Kinetic Green Solutions. We operate in Environmental Services and most of our customers are in and around Adelaide, Australia.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Easy to work with and very transparent on timelines and cost

Priya Bennett / Owner | Apr 06, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

We hired RemoteFace to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Real Estate
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Greenfield Estates is a Real Estate business in Seattle, USA. As Owner, I was responsible for this project on our side and the main contact for RemoteFace.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Real Estate and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Would happily work with them again

Olivia Stewart / CTO | Mar 24, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

Happy to recommend them.

Project summary

We engaged RemoteFace to build a demand forecasting model on top of our sales data. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Travel & Hospitality
Location:
Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Sydney, Australia. I'm the CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Honest advice and solid execution

Eric Hayes / Co-Founder & CTO | Mar 23, 2026

Our experience with RemoteFace was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

We hired RemoteFace to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 8 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Feb 2026
Business Type:
Advertising & Marketing
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Pinecrest Creative. We operate in Advertising & Marketing and most of our customers are in and around San Diego, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Capable AI & Machine Learning team — happy with the end result

Priya Foster / Founder | Feb 27, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned.

We are already discussing the next phase with them.

Project summary

Our company worked with RemoteFace to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Nonprofit & NGO
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Chicago, USA. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. RemoteFace asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Professional Web Development Team, Smooth Delivery From Start to Finish

Darren Lim / IT Manager | Jan 15, 2026

The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We engaged RemoteFace to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Mining & Metals
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Manager at Oakline Metals Pte Ltd. We operate in Mining & Metals and most of our customers are in and around Singapore.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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