Capable AI & Machine Learning team — happy with the end result
We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.
Project summary
Reforce Digital was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Apr 2026 - Sep 2026
- Business Type:
- Food & Beverage
- Location:
- Cardiff, UK