Good work overall, with a few bumps along the way
Overall the project was a success, though it was not without some challenges. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.
Project summary
We partnered with RedRockTech to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Nov 2025 - Jun 2026
- Business Type:
- Financial Services
- Location:
- Leeds, UK