Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned.
We are already discussing the next phase with them.
Project summary
We partnered with Red Star Technologies to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Dec 2025 - Jun 2026
- Business Type:
- Human Resources
- Location:
- Berlin, Germany