Good results, communication improved as the project went on
Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.
The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch. We are already discussing the next phase with them.
Project summary
We hired Reality Interactive to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 4 months.
- Project Type:
- Software Development
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Jul 2026
- Business Type:
- Information Technology
- Location:
- Cambridge, UK