Capable IT Managed Services team — happy with the end result
Overall the project was a success, though it was not without some challenges. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.
Project summary
We partnered with RaddSoft to take over day-to-day IT support for our offices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Healthcare
- Location:
- Abu Dhabi, UAE