Rack Softwares

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Details

Founded:: 2018
Hourly Rates:: < $25 / hr
Employees:: 10 - 49
Ratings:: 4.2 9 Reviews

Industries Served

Human Resources Environmental Services Gaming & Gambling Travel & Hospitality Insurance Real Estate Legal Services Sports & Fitness

Where We Specialize

30% Mobile App Development

Mobile App Development 30%

AI Development 19%

Virtual Reality 16%

Bot Development 14%

Web Development 11%

Software Development 10%

Industry Expertise

Entertainment40% Restaurant39% SaaS21%

Typical Project Size

45% Small Business

43% Enterprise

12% Midmarket Business

About

Rack Softwares has been in business since 2018, delivering technology projects for clients. Their core services include Custom Software Development and Web Development. With 10 - 49 people on staff, Rack Softwares can take on projects of varying size. Projects are generally billed around < $25 / hr/hr. Overall, Rack Softwares is one of the options worth shortlisting for a technology project.

Rack Softwares Reviews

4.2 9 Reviews

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Skilled Software Development Team That Understood Our Business

Chloe Campbell / CEO | Oct 05, 2026

Overall we had a good experience working with Rack Softwares. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

We hired Rack Softwares to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 2 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jun 2026 - Aug 2026
Business Type:: Human Resources
Location:: Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Human Resources company based in Ottawa, Canada. I'm the CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Rack Softwares Delivered a Quality Software Development Solution on Time

Siddharth Mehta / Operations Manager | Sep 11, 2026

Our experience with Rack Softwares was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Rack Softwares to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Environmental Services
Location:: Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Cobalt Recycling Pvt Ltd is a Environmental Services business in Jaipur, India. As Operations Manager, I was responsible for this project on our side and the main contact for Rack Softwares.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good results, communication improved as the project went on

Fatima Fernandes / Founder | Aug 11, 2026

The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We hired Rack Softwares to build a demand forecasting model on top of our sales data. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 2 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Gaming & Gambling
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Evergreen Games LLC, a Gaming & Gambling company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional Web Development Team, Smooth Delivery From Start to Finish

Nora Al Otaibi / Operations Manager | Jul 30, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Rack Softwares to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $150,000 to $499,999
Project Duration:: May 2026 - Jul 2026
Business Type:: Travel & Hospitality
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Operations Manager at Pioneer Travel. We operate in Travel & Hospitality and most of our customers are in and around Dammam, Saudi Arabia.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Rack Softwares asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Solid Web Development Work With Clear Communication Throughout

Niamh Byrne / Director | Jul 20, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We engaged Rack Softwares to redesign and rebuild our company website on a modern stack. The work covered requirements, design, development, testing and launch support. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Insurance
Location:: Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director at Evergreen Underwriters Ltd, a Insurance company based in Cork, Ireland. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Insurance and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Insurance clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Capable Web Development team — happy with the end result

Chris Hughes / Director of IT | Jun 05, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

Rack Softwares was brought in to rebuild a slow, outdated web app and move it to a new framework. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 3 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - May 2026
Business Type:: Real Estate
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Real Estate company based in Phoenix, USA. I'm the Director of IT and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild a slow, outdated web app and move it to a new framework so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.