Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out.
I would recommend PugMarker Solutions Private Limited to anyone looking for a dependable AI & Machine Learning partner.
Project summary
We hired PugMarker Solutions Private Limited to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 4-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- May 2026 - Sep 2026
- Business Type:
- Events & Event Management
- Location:
- Adelaide, Australia