Please describe your company, your role, and the industry you operate in.
Maple Market Pty Ltd is a Retail & E-commerce business in Perth, Australia. As Owner, I was responsible for this project on our side and the main contact for pubGENIUS.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to port our game to new platforms and improve performance.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Retail & E-commerce and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.