Honest advice and solid execution
We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We launched on schedule and have not had any major issues since.
Happy to recommend them.
Project summary
We hired PTM SOFT to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- May 2026 - Sep 2026
- Business Type:
- Telecommunications
- Location:
- Cologne, Germany