PrimeSoftware Reviews

Solid AI & Machine Learning Work With Clear Communication Throughout

Harsh Verma / Owner | Sep 29, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. Overall, a team we trust and plan to keep working with.

Project summary

We hired PrimeSoftware to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 3 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Jun 2026 - Sep 2026
Business Type:: Fashion & Apparel
Location:: Hyderabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Blue Harbor Clothing Pvt Ltd, a Fashion & Apparel company based in Hyderabad, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. PrimeSoftware asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Maya MacDonald / VP of Engineering | Sep 21, 2026

PrimeSoftware did good work for us, and we would use them again. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch.

We are already discussing the next phase with them.

Project summary

We engaged PrimeSoftware to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 3-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: May 2026 - Aug 2026
Business Type:: Real Estate
Location:: Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as VP of Engineering at Copper Leaf Estates Inc. We operate in Real Estate and most of our customers are in and around Calgary, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Real Estate and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Real Estate clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Reliable Web Development Partner That Delivered What They Promised

Hannah Evans / Founder & CEO | Aug 17, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

We hired PrimeSoftware to rebuild a slow, outdated web app and move it to a new framework. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 2 months.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: May 2026 - Jul 2026
Business Type:: Fashion & Apparel
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Vertex Wear is a Fashion & Apparel business in Bristol, UK. As Founder & CEO, I was responsible for this project on our side and the main contact for PrimeSoftware.

What specific problem or business challenge led you to hire this company?

We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Stephanie Hayes / Head of Digital Transformation | Jun 03, 2026

Our experience with PrimeSoftware was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

Our company worked with PrimeSoftware to migrate our online store from an older platform to a new one. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: E-commerce Development
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - May 2026
Business Type:: Automotive
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital Transformation at Nimbus Auto Group LLC, a Automotive company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to migrate our online store from an older platform to a new one before our busy season.

What services did the company provide for your project?

Mainly E-commerce Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Kavya Agarwal / Co-Founder | Apr 28, 2026

PrimeSoftware did good work for us, and we would use them again. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

PrimeSoftware was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. The work covered requirements, design, development, testing and launch support. We worked together for around 5 months.

Overall Rating 4.0
Quality 4.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Mar 2026
Business Type:: Sports & Fitness
Location:: Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Redwood Fitness Pvt Ltd, a Sports & Fitness company based in Gurugram, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Jonas Becker / Co-Founder | Apr 22, 2026

PrimeSoftware did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly.

Overall, a team we trust and plan to keep working with.

Project summary

We engaged PrimeSoftware to migrate our online store from an older platform to a new one. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: E-commerce Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2025 - Feb 2026
Business Type:: Fashion & Apparel
Location:: Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Fashion & Apparel company based in Hamburg, Germany. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to migrate our online store from an older platform to a new one before our busy season.

What services did the company provide for your project?

E-commerce Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Fashion & Apparel and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable E-commerce Development partner.

Good value and a team that genuinely cares about the result

Dan Brooks / Director | Apr 10, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over.

Happy to recommend them.

Project summary

PrimeSoftware was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Government & Public Sector
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director at Harborview Council Services. We operate in Government & Public Sector and most of our customers are in and around Nashville, USA.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Exceeded our expectations on quality and communication

Jack O'Brien / Co-Founder & CTO | Feb 14, 2026

We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. Overall, a team we trust and plan to keep working with.

Project summary

PrimeSoftware was brought in to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 7 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: May 2025 - Dec 2025
Business Type:: Media & Entertainment
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Studios is a Media & Entertainment business in Brisbane, Australia. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for PrimeSoftware.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.