PragICTS

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Details

Founded:
2018
Hourly Rates:
< $25 / hr
Employees:
10 - 49
Ratings:
4.1 10 Reviews

Industries Served

Real Estate Insurance Human Resources Financial Services Telecommunications Mining & Metals Sports & Fitness Environmental Services Information Technology

Where We Specialize

17% Cross Platform
Cross Platform 17%
Web Development 16%
Testing Services 13%
Bot Development 13%
Mobile App Development 11%
Web Design 10%
QA 10%
AI Development 5%
Virtual Reality 5%

Industry Expertise

Real Estate100%

Typical Project Size

49% Enterprise
28% Midmarket Business
23% Small Business

About

PragICTS is a technology company founded in 2018. PragICTS focuses on Web Development and QA & Software Testing. The company operates with a team of 10 - 49 professionals. Projects are generally billed around < $25 / hr/hr. Clients have rated PragICTS 4.8 out of 5 in 10 reviews. The team is based in Sri Jayawardenepura Kotte, Sri Lanka. This profile is a starting point — reach out to PragICTS directly to discuss project specifics.

PragICTS Reviews

4.1 10 Reviews
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Good work overall, with a few bumps along the way

Owen Chen / Head of Digital Transformation | Jul 06, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

Our company worked with PragICTS to redesign the user experience of our SaaS product. The work covered requirements, design, development, testing and launch support. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Nov 2025 - May 2026
Business Type:
Real Estate
Location:
Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Real Estate company based in Waterloo, Canada. I'm the Head of Digital Transformation and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Dependable Mobile App Development Partner for a Growing Insurance Business

Ruby Thompson / Co-Founder & CTO | Jun 08, 2026

PragICTS did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend PragICTS to anyone looking for a dependable Mobile App Development partner.

Project summary

We engaged PragICTS to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - May 2026
Business Type:
Insurance
Location:
Christchurch, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Insurance company based in Christchurch, New Zealand. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Insurance and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid AI & Machine Learning Work With Clear Communication Throughout

Omar Haddad / Director | May 25, 2026

Overall we had a good experience working with PragICTS. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with PragICTS to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - May 2026
Business Type:
Human Resources
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Copper Leaf People Solutions, a Human Resources company based in Dubai, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. PragICTS asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Human Resources clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Strong Technical Skills and a Very Responsive Web Development Team

Sarah Roy / Director | Apr 25, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since.

Happy to recommend them.

Project summary

We partnered with PragICTS to build a customer portal where clients can log in, track orders and download invoices. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
Less than $10,000
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Financial Services
Location:
Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director at Bluepeak Lending Inc. We operate in Financial Services and most of our customers are in and around Vancouver, Canada.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid Web Development Work With Clear Communication Throughout

Eva Smit / Chief Digital Officer | Apr 20, 2026

I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

PragICTS was brought in to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Telecommunications
Location:
Amsterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Chief Digital Officer at Stonebridge Telecom BV. We operate in Telecommunications and most of our customers are in and around Amsterdam, Netherlands.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Skilled Quality Assurance & Testing Team That Understood Our Business

Chris Graham / Senior Product Manager | Apr 08, 2026

PragICTS did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired PragICTS to run performance and load testing ahead of a big launch. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Mining & Metals
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Mining & Metals company based in Columbus, USA. I'm the Senior Product Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run performance and load testing ahead of a big launch so they could focus on customers.
What services did the company provide for your project?
Quality Assurance & Testing, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good results, communication improved as the project went on

Amy Turner / Chief Digital Officer | Apr 06, 2026

Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

Our company worked with PragICTS to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Sports & Fitness
Location:
Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Chief Digital Officer at Swift Gym. We operate in Sports & Fitness and most of our customers are in and around Edinburgh, UK.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. PragICTS asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Callum Wright / Product Manager | Mar 18, 2026

We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned. I would recommend PragICTS to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

We engaged PragICTS to run performance and load testing ahead of a big launch. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 5-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Jan 2026
Business Type:
Financial Services
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Product Manager at Oakline Finance. We operate in Financial Services and most of our customers are in and around Birmingham, UK.
What specific problem or business challenge led you to hire this company?
We needed to run performance and load testing ahead of a big launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Quality Assurance & Testing. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. PragICTS asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

PragICTS Delivered a Quality UI/UX Design Solution on Time

James Shaw / Founder & CEO | Feb 13, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

Our company worked with PragICTS to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Environmental Services
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Environmental Services company based in Birmingham, UK. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a design system so our product looked consistent across screens, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. PragICTS asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Environmental Services clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Solid delivery, though timelines needed some pushing

Charlotte Ahmed / Co-Founder & CTO | Jan 04, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks.

I would recommend PragICTS to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

Our company worked with PragICTS to take over manual and regression testing before each release. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Information Technology
Location:
Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Pinecrest Labs Ltd. We operate in Information Technology and most of our customers are in and around Manchester, UK.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to take over manual and regression testing before each release before our busy season.
What services did the company provide for your project?
End-to-end Quality Assurance & Testing — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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