Platino Web Reviews

Would happily work with them again

Marcus Goh / IT Manager | Oct 10, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

Platino Web was brought in to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 3 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Jun 2026 - Sep 2026
Business Type:: Energy & Utilities
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Energy & Utilities company based in Singapore. I'm the IT Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Thabo Naidoo / Program Manager | Oct 06, 2026

Our experience with Platino Web was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend Platino Web to anyone looking for a dependable Mobile App Development partner.

Project summary

We engaged Platino Web to build iOS and Android apps for our customers, including booking, payments and push notifications. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 5-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $150,000 to $499,999
Project Duration:: Mar 2026 - Aug 2026
Business Type:: Agriculture
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Program Manager at Lakeshore Farms, a Agriculture company based in Cape Town, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Great Experience With Platino Web on Our IT Managed Services Project

Nathan Kelly / Program Manager | Oct 03, 2026

Platino Web did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

We engaged Platino Web to provide ongoing monitoring and support for our cloud infrastructure. The work covered requirements, design, development, testing and launch support. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $500,000+
Project Duration:: Jun 2026 - Aug 2026
Business Type:: Events & Event Management
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Harborview Productions is a Events & Event Management business in Gold Coast, Australia. As Program Manager, I was responsible for this project on our side and the main contact for Platino Web.

What specific problem or business challenge led you to hire this company?

We needed to provide ongoing monitoring and support for our cloud infrastructure, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Platino Web Delivered a Quality IT Managed Services Solution on Time

Julie Chen / Co-Founder & CTO | Aug 22, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over.

Overall, a team we trust and plan to keep working with.

Project summary

We hired Platino Web to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: Less than $10,000
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Insurance
Location:: Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder & CTO at Pioneer Underwriters. We operate in Insurance and most of our customers are in and around Waterloo, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Platino Web Delivered a Quality AI & Machine Learning Solution on Time

Zoe Harris / Owner | Aug 19, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. I would recommend Platino Web to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with Platino Web to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 4-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Mar 2026 - Jul 2026
Business Type:: Automotive
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Maple Auto Group Pty Ltd is a Automotive business in Perth, Australia. As Owner, I was responsible for this project on our side and the main contact for Platino Web.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Automotive clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid AI & Machine Learning Work With Clear Communication Throughout

Dan Carter / Managing Director | Jun 26, 2026

Platino Web did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Platino Web was brought in to build a demand forecasting model on top of our sales data. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Energy & Utilities
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Cobalt Power, a Energy & Utilities company based in Boston, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.