Pinnacle Design Agency

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Details

Founded:
2010
Hourly Rates:
$200 - $300 / hr
Employees:
250 - 999
Ratings:
4.5 10 Reviews

Industries Served

Telecommunications Real Estate Insurance Nonprofit & NGO Energy & Utilities Media & Entertainment Travel & Hospitality Legal Services Gaming & Gambling Environmental Services

Where We Specialize

20% Web Development
Web Development 20%
Mobile App Development 18%
Ruby on Rails 13%
Software Development 12%
Game Development 12%
DevOps 11%
Web Design 5%
No Code/ Low Code 5%
Salesforce Development 4%

Industry Expertise

Logistics52% Entertainment31% Restaurant17%

Typical Project Size

51% Small Business
36% Midmarket Business
13% Enterprise

About

Pinnacle Design Agency is a software development company that turns ideas into working products. Pinnacle Design Agency focuses on Digital Marketing. Pinnacle Design Agency employs 250 - 999 people. Projects are generally billed around $200 - $300 / hr/hr. This profile is a starting point — reach out to Pinnacle Design Agency directly to discuss project specifics.

Pinnacle Design Agency Reviews

4.5 10 Reviews
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Reliable Mobile App Development Partner That Delivered What They Promised

Matt Thompson / Program Manager | Oct 12, 2026

We were happy with the final result. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks.

I would recommend Pinnacle Design Agency to anyone looking for a dependable Mobile App Development partner.

Project summary

Our company worked with Pinnacle Design Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Apr 2026 - Sep 2026
Business Type:
Telecommunications
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Telecommunications company based in Toronto, Canada. I'm the Program Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Naledi Nkosi / Founder | Sep 22, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Pinnacle Design Agency to build a quick MVP on a low-code stack to test our idea. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$10,000 to $49,999
Project Duration:
May 2026 - Sep 2026
Business Type:
Real Estate
Location:
Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Bridgewater Estates (Pty) Ltd, a Real Estate company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a quick MVP on a low-code stack to test our idea so they could focus on customers.
What services did the company provide for your project?
Low-Code / No-Code Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid Web Development Work With Clear Communication Throughout

Jessica Ramirez / Head of Engineering | Jul 31, 2026

Overall we had a good experience working with Pinnacle Design Agency. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

We hired Pinnacle Design Agency to redesign and rebuild our company website on a modern stack. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2026 - Jun 2026
Business Type:
Insurance
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Engineering at Swift Assurance, a Insurance company based in Seattle, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Pinnacle Design Agency asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

They listened, asked the right questions, and delivered

Lauren Brooks / Director | Jul 20, 2026

Pinnacle Design Agency did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. I would recommend Pinnacle Design Agency to anyone looking for a dependable UI/UX Design partner.

Project summary

We partnered with Pinnacle Design Agency to redesign the user experience of our SaaS product. The work covered requirements, design, development, testing and launch support. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - May 2026
Business Type:
Nonprofit & NGO
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Crestview Alliance LLC, a Nonprofit & NGO company based in Columbus, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Nonprofit & NGO and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Good work overall, with a few bumps along the way

Maria Johnson / CEO | Jul 13, 2026

The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. Overall, a team we trust and plan to keep working with.

Project summary

We hired Pinnacle Design Agency to develop a scheduling and dispatch tool for our field team. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 7 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Energy & Utilities
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Energy & Utilities company based in Denver, USA. I'm the CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Pinnacle Design Agency asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Pinnacle Design Agency Delivered a Quality CRM Development Solution on Time

Maya Wilson / VP of Engineering | Jul 06, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

Our company worked with Pinnacle Design Agency to build custom CRM modules for how our sales process actually works. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - May 2026
Business Type:
Media & Entertainment
Location:
Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Riverbend Studios Inc is a Media & Entertainment business in Vancouver, Canada. As VP of Engineering, I was responsible for this project on our side and the main contact for Pinnacle Design Agency.
What specific problem or business challenge led you to hire this company?
We needed to build custom CRM modules for how our sales process actually works, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly CRM Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Pinnacle Design Agency asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable UI/UX Design Partner That Delivered What They Promised

Julie Thompson / Director of Technology | Apr 10, 2026

Pinnacle Design Agency did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

We engaged Pinnacle Design Agency to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Mar 2026
Business Type:
Travel & Hospitality
Location:
Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Edmonton, Canada. I'm the Director of Technology and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable Low-Code / No-Code Development Partner for a Growing Legal Services Business

Brandon Coleman / Director of Technology | Mar 23, 2026

Our experience with Pinnacle Design Agency was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We hired Pinnacle Design Agency to build internal tools on a low-code platform so our team could stop relying on spreadsheets. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jan 2026
Business Type:
Legal Services
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of Technology at Keystone Partners LLC, a Legal Services company based in Portland, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build internal tools on a low-code platform so our team could stop relying on spreadsheets so they could focus on customers.
What services did the company provide for your project?
Low-Code / No-Code Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Pinnacle Design Agency asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With Pinnacle Design Agency on Our UI/UX Design Project

Layla Haddad / Senior Engineering Manager | Jan 30, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

Our company worked with Pinnacle Design Agency to redesign the user experience of our SaaS product. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Jan 2026
Business Type:
Gaming & Gambling
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Pinecrest Gaming FZ-LLC. We operate in Gaming & Gambling and most of our customers are in and around Abu Dhabi, UAE.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good value and a team that genuinely cares about the result

Nikhil Sharma / Head of Digital | Jan 19, 2026

Pinnacle Design Agency did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

We engaged Pinnacle Design Agency to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Jan 2026
Business Type:
Environmental Services
Location:
Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pinecrest Environmental Pvt Ltd is a Environmental Services business in Chennai, India. As Head of Digital, I was responsible for this project on our side and the main contact for Pinnacle Design Agency.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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