Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out.
Overall, a team we trust and plan to keep working with.
Project summary
Our company worked with Paxxmo to take over day-to-day IT support for our offices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Feb 2026 - Jul 2026
- Business Type:
- Advertising & Marketing
- Location:
- Cardiff, UK