Good work overall, with a few bumps along the way
We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
The result looks great and performs well, and our internal team found it easy to take over. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.
Project summary
We engaged OSource Bangladesh Limited to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 3 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Agriculture
- Location:
- Manchester, UK