Would happily work with them again
We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.
We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.
Project summary
We partnered with Origen Software to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Jul 2026 - Sep 2026
- Business Type:
- Insurance
- Location:
- Tampa, USA