Please describe your company, your role, and the industry you operate in.
Ironwood Bio GmbH is a Pharmaceuticals & Biotechnology business in Hamburg, Germany. As Operations Manager, I was responsible for this project on our side and the main contact for Orbital Innovation.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to review our technology setup and give us a roadmap for the next two years before our busy season.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.