Skilled IT Managed Services Team That Understood Our Business
We were happy with the final result. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.
We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend Opengenica to anyone looking for a dependable IT Managed Services partner.
Project summary
We engaged Opengenica to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Insurance
- Location:
- Melbourne, Australia