O2Soft Reviews

Honest advice and solid execution

Jess Hughes / CEO | Sep 05, 2026

We were happy with the final result. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

O2Soft was brought in to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 7-month engagement.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Sports & Fitness
Location:: Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Sports & Fitness company based in Cardiff, UK. I'm the CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. O2Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good work overall, with a few bumps along the way

Sara Saleh / Founder & CEO | Jul 09, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

Our company worked with O2Soft to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Dec 2025 - May 2026
Business Type:: Gaming & Gambling
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Gaming & Gambling company based in Dubai, UAE. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

A reliable long-term partner for our tech needs

Lachlan Smith / Co-Founder & CTO | Jun 17, 2026

We were happy with the final result. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

O2Soft was brought in to rebuild a slow, outdated web app and move it to a new framework. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 3-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: Feb 2026 - May 2026
Business Type:: Environmental Services
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Environmental Services company based in Adelaide, Australia. I'm the Co-Founder & CTO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. O2Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Skilled Web Development Team That Understood Our Business

Noah Campbell / IT Manager | May 26, 2026

O2Soft did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

We engaged O2Soft to rebuild a slow, outdated web app and move it to a new framework. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Apr 2026
Business Type:: Fashion & Apparel
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as IT Manager at Evergreen Clothing Inc. We operate in Fashion & Apparel and most of our customers are in and around Toronto, Canada.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Quality work, a little slower than we planned

Hannah Holmes / Co-Founder | Apr 23, 2026

We got a good result in the end, but the road there had a few bumps. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.

We are already discussing the next phase with them.

Project summary

We partnered with O2Soft to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 5-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Feb 2026
Business Type:: Events & Event Management
Location:: Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Greenfield Events Ltd, a Events & Event Management company based in Edinburgh, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Good results, communication improved as the project went on

Sneha Sharma / Head of Digital Transformation | Mar 12, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

Our company worked with O2Soft to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $500,000+
Project Duration:: Apr 2025 - Jan 2026
Business Type:: Fashion & Apparel
Location:: Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital Transformation at Horizon Fashion, a Fashion & Apparel company based in Bengaluru, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a design system so our product looked consistent across screens.

What services did the company provide for your project?

End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Matt Roy / Engineering Manager | Feb 08, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch.

Happy to recommend them.

Project summary

Our company worked with O2Soft to build a design system so our product looked consistent across screens. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2025 - Jan 2026
Business Type:: Financial Services
Location:: Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Engineering Manager at Lakeshore Payments Inc. We operate in Financial Services and most of our customers are in and around Edmonton, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. O2Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Thabo Nkosi / Co-Founder | Jan 23, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

We engaged O2Soft to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: May 2025 - Nov 2025
Business Type:: Pharmaceuticals & Biotechnology
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Greenfield Therapeutics (Pty) Ltd, a Pharmaceuticals & Biotechnology company based in Cape Town, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. O2Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Delivered on time and stayed involved after launch

Maria Graham / Program Manager | Jan 20, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Our company worked with O2Soft to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 3 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Nov 2025
Business Type:: Manufacturing
Location:: Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Redwood Industries Inc is a Manufacturing business in Chicago, USA. As Program Manager, I was responsible for this project on our side and the main contact for O2Soft.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.