Novak Birch

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Details

Founded:
2024
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Ratings:
4.5 8 Reviews

Industries Served

Nonprofit & NGO Retail & E-commerce Insurance Events & Event Management Education Construction

Where We Specialize

17% Bot Development
Bot Development 17%
Implementation Services 17%
Software Development 16%
Blockchain Development 16%
CRM Consulting 14%
Tokenization Platform 8%
AI Development 5%
Mobile App Development 4%
Virtual Reality 3%

Industry Expertise

Real Estate50% Healthcare42% Logistics8%

Typical Project Size

42% Midmarket Business
35% Small Business
23% Enterprise

About

Novak Birch is a technology company. Their work spans web development, mobile apps, and custom software projects. With 10 - 49 people on staff, Novak Birch can take on projects of varying size. Typical hourly rates run around $100 - $149 / hr/hr. Their home base is Baltimore, MD. This gives a quick snapshot of what to expect when working with Novak Birch.

Novak Birch Reviews

4.5 8 Reviews
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Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Ananya Iyer / Founder & CEO | Sep 19, 2026

Overall we had a good experience working with Novak Birch. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

Novak Birch was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Nonprofit & NGO
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Riverbend Trust is a Nonprofit & NGO business in Kolkata, India. As Founder & CEO, I was responsible for this project on our side and the main contact for Novak Birch.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Nonprofit & NGO and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled Blockchain Development Team That Understood Our Business

Nicole Price / Marketing Director | Sep 07, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. I would recommend Novak Birch to anyone looking for a dependable Blockchain Development partner.

Project summary

Novak Birch was brought in to develop and audit smart contracts for a tokenized loyalty program. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 7 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$150,000 to $499,999
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Retail & E-commerce
Location:
New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Retail & E-commerce company based in New York, USA. I'm the Marketing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop and audit smart contracts for a tokenized loyalty program before our busy season.
What services did the company provide for your project?
Mainly Blockchain Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Mitch Murphy / Head of Digital | Jul 06, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Novak Birch to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Insurance
Location:
Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Summit Insurance is a Insurance business in Brisbane, Australia. As Head of Digital, I was responsible for this project on our side and the main contact for Novak Birch.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Insurance and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With Novak Birch on Our Mobile App Development Project

Faisal Al Zahrani / Director | Jul 06, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. We are already discussing the next phase with them.

Project summary

We hired Novak Birch to rebuild our existing mobile app, which had poor reviews and frequent crashes. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
Less than $10,000
Project Duration:
Dec 2025 - Apr 2026
Business Type:
Events & Event Management
Location:
Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Summit Live, a Events & Event Management company based in Dammam, Saudi Arabia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Professional IT Consulting Team, Smooth Delivery From Start to Finish

Divya Desai / Co-Founder | May 18, 2026

We were happy with the final result. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We hired Novak Birch to help us choose and plan the rollout of a new core system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
Less than $10,000
Project Duration:
Jan 2026 - Mar 2026
Business Type:
Retail & E-commerce
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Retail & E-commerce company based in Pune, India. I'm the Co-Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to help us choose and plan the rollout of a new core system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly IT Consulting. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Retail & E-commerce and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.

Good value and a team that genuinely cares about the result

Lauren Foster / Engineering Manager | Mar 25, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Novak Birch to help us choose and plan the rollout of a new core system. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 7 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Jan 2026
Business Type:
Education
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Education company based in Chicago, USA. I'm the Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to help us choose and plan the rollout of a new core system before our busy season.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Education and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive IT Consulting Team

Andre Wallace / Senior Engineering Manager | Mar 02, 2026

Novak Birch did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Novak Birch was brought in to assess our architecture before a major product rebuild. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Dec 2025
Business Type:
Construction
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Engineering Manager at Bridgewater Contracting, a Construction company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to assess our architecture before a major product rebuild, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Consulting, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Construction and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Construction clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Novak Birch Delivered a Quality IT Consulting Solution on Time

Noah Thompson / Head of Digital Transformation | Feb 11, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Novak Birch to help us choose and plan the rollout of a new core system. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Dec 2025
Business Type:
Construction
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital Transformation at Summit Construction, a Construction company based in Calgary, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to help us choose and plan the rollout of a new core system.
What services did the company provide for your project?
End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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