Solid AI & Machine Learning Work With Clear Communication Throughout
The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with Noundesign to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 3 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Apr 2026 - Jul 2026
- Business Type:
- Legal Services
- Location:
- London, UK