Capable AI & Machine Learning team — happy with the end result
We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks. I would recommend NorthLogic to anyone looking for a dependable AI & Machine Learning partner.
Project summary
We hired NorthLogic to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Jul 2026
- Business Type:
- Human Resources
- Location:
- Sydney, Australia