Solid AI & Machine Learning Work With Clear Communication Throughout
I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.
Project summary
We engaged NIBiz Soft to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Nov 2025 - Aug 2026
- Business Type:
- Energy & Utilities
- Location:
- Christchurch, New Zealand