Good work overall, with a few bumps along the way
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch.
We would definitely work with them again.
Project summary
We partnered with NG Workshop to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Dec 2025 - Jul 2026
- Business Type:
- Media & Entertainment
- Location:
- Singapore