Please describe your company, your role, and the industry you operate in.
Lakeshore Interactive Inc is a Gaming & Gambling business in Vancouver, Canada. As Head of Product, I was responsible for this project on our side and the main contact for Nexus Design Studios.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to review our technology setup and give us a roadmap for the next two years.
What services did the company provide for your project?
IT Consulting, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.