New Media Reviews

A reliable long-term partner for our tech needs

Bec Ryan / IT Manager | Oct 02, 2026

New Media did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.

Project summary

We engaged New Media to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Government & Public Sector
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Government & Public Sector company based in Adelaide, Australia. I'm the IT Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. New Media asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good value and a team that genuinely cares about the result

Mitch Stewart / Co-Founder | Sep 24, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The CRM Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

We hired New Media to build custom CRM modules for how our sales process actually works. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Government & Public Sector
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Crestview Public Services. We operate in Government & Public Sector and most of our customers are in and around Gold Coast, Australia.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build custom CRM modules for how our sales process actually works so they could focus on customers.

What services did the company provide for your project?

Mainly CRM Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good results, communication improved as the project went on

Kevin Sullivan / Director | Aug 29, 2026

The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired New Media to set up automated testing for our web application. The work covered requirements, design, development, testing and launch support. We worked together for around 4 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $10,000 to $49,999
Project Duration:: Mar 2026 - Jul 2026
Business Type:: Information Technology
Location:: Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director at Pinecrest Labs Inc. We operate in Information Technology and most of our customers are in and around Chicago, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to set up automated testing for our web application so they could focus on customers.

What services did the company provide for your project?

Mainly Quality Assurance & Testing. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Quality Assurance & Testing partner.

Exceeded our expectations on quality and communication

Lukas Müller / Managing Director | Jul 16, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The Data & Analytics work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend New Media to anyone looking for a dependable Data & Analytics partner.

Project summary

We hired New Media to set up a data warehouse and reporting layer for our leadership team. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Data & Analytics
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Agriculture
Location:: Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Sage Agri GmbH is a Agriculture business in Berlin, Germany. As Managing Director, I was responsible for this project on our side and the main contact for New Media.

What specific problem or business challenge led you to hire this company?

We needed to set up a data warehouse and reporting layer for our leadership team, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Data & Analytics, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Derek Brooks / Co-Founder | Jul 16, 2026

We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged New Media to build iOS and Android apps for our customers, including booking, payments and push notifications. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - May 2026
Business Type:: Automotive
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Atlas Mobility Inc is a Automotive business in New York, USA. As Co-Founder, I was responsible for this project on our side and the main contact for New Media.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build iOS and Android apps for our customers, including booking, payments and push notifications.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Capable Low-Code / No-Code Development team — happy with the end result

Meera Agarwal / Co-Founder | May 30, 2026

Overall the project was a success, though it was not without some challenges. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

We engaged New Media to build internal tools on a low-code platform so our team could stop relying on spreadsheets. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 6-month engagement.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Low-Code / No-Code Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Nonprofit & NGO
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Fairway Trust is a Nonprofit & NGO business in Ahmedabad, India. As Co-Founder, I was responsible for this project on our side and the main contact for New Media.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build internal tools on a low-code platform so our team could stop relying on spreadsheets before our busy season.

What services did the company provide for your project?

Low-Code / No-Code Development, including planning, development, testing and launch support.