Nessim Works Reviews

Dependable Software Development Partner for a Growing Telecommunications Business

Sophie Hughes / Co-Founder | Oct 18, 2026

The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

Nessim Works was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 9 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Sep 2026
Business Type:: Telecommunications
Location:: Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Copper Leaf Communications, a Telecommunications company based in Cambridge, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Telecommunications clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Omar Al Nuaimi / Owner | Oct 17, 2026

Our experience with Nessim Works was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. I would recommend Nessim Works to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Nessim Works to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 7 months.

Overall Rating 4.5
Quality 4.0
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Feb 2026 - Sep 2026
Business Type:: Food & Beverage
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Lakeshore Beverages is a Food & Beverage business in Sharjah, UAE. As Owner, I was responsible for this project on our side and the main contact for Nessim Works.

What specific problem or business challenge led you to hire this company?

We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Isla Ryan / Head of Digital Transformation | Oct 13, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned.

Overall, a team we trust and plan to keep working with.

Project summary

We engaged Nessim Works to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Sep 2026
Business Type:: Insurance
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital Transformation at Bridgewater Assurance, a Insurance company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.