MSP IT Concepts

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Details

Founded:: 2004
Hourly Rates:: < $25 / hr
Employees:: 50 - 249
Ratings:: 4.3 9 Reviews

Industries Served

Automotive Logistics & Supply Chain Nonprofit & NGO Information Technology Financial Services Advertising & Marketing Government & Public Sector

Where We Specialize

24% Salesforce Development

Salesforce Development 24%

Bot Development 22%

AI Development 11%

Implementation Services 11%

Software Development 9%

Web Design 9%

Mobile App Development 6%

Virtual Reality 5%

DevOps 3%

Industry Expertise

Food53% Restaurant47%

Typical Project Size

39% Enterprise

34% Small Business

27% Midmarket Business

About

MSP IT Concepts works with clients to plan, build, and ship digital products. The company's main offerings are Custom Software Development. Its team includes 50 - 249 specialists working across design, development, and delivery. Projects are generally billed around < $25 / hr/hr. Clients have rated MSP IT Concepts 5.0 out of 5 in 1 reviews. The team is based in Hertfordshire , England. This profile is a starting point — reach out to MSP IT Concepts directly to discuss project specifics.

MSP IT Concepts Reviews

4.3 9 Reviews

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Would happily work with them again

Laura Richter / Co-Founder | Sep 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We partnered with MSP IT Concepts to review our technology setup and give us a roadmap for the next two years. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Automotive
Location:: Stuttgart, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Automotive company based in Stuttgart, Germany. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to review our technology setup and give us a roadmap for the next two years before our busy season.

What services did the company provide for your project?

End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. MSP IT Concepts asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Kelly Henderson / Owner | Jul 07, 2026

Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

Our company worked with MSP IT Concepts to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $10,000 to $49,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Logistics & Supply Chain
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Owner at Fairway Transport LLC. We operate in Logistics & Supply Chain and most of our customers are in and around Minneapolis, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to help us choose and plan the rollout of a new core system so they could focus on customers.

What services did the company provide for your project?

End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. MSP IT Concepts asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Easy to work with and very transparent on timelines and cost

Isla Taylor / Engineering Manager | Jun 28, 2026

MSP IT Concepts did an excellent job for us. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The DevOps Services work has already made a noticeable difference — tasks that used to take hours now take minutes.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with MSP IT Concepts to containerize our application and move it to Kubernetes. The work covered requirements, design, development, testing and launch support. The engagement ran for about 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: DevOps Services
Project Cost:: $150,000 to $499,999
Project Duration:: Feb 2026 - May 2026
Business Type:: Nonprofit & NGO
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Nonprofit & NGO company based in Gold Coast, Australia. I'm the Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to containerize our application and move it to Kubernetes, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly DevOps Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Nonprofit & NGO and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable DevOps Services partner.

Good results, communication improved as the project went on

Stephanie Hughes / Founder | Jun 20, 2026

The final product works well for us, although the process could have been smoother. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged MSP IT Concepts to help us choose and plan the rollout of a new core system. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Jun 2026
Business Type:: Information Technology
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Lakeshore Systems. We operate in Information Technology and most of our customers are in and around Seattle, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to help us choose and plan the rollout of a new core system so they could focus on customers.

What services did the company provide for your project?

IT Consulting, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Consulting partner.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Kavya Verma / Head of Digital | May 18, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. I would recommend MSP IT Concepts to anyone looking for a dependable UI/UX Design partner.

Project summary

Our company worked with MSP IT Concepts to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 7 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Nonprofit & NGO
Location:: Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Nonprofit & NGO company based in Kolkata, India. I'm the Head of Digital and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. MSP IT Concepts asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid Software Development Work With Clear Communication Throughout

Pooja Iyer / Senior Engineering Manager | May 04, 2026

MSP IT Concepts did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend MSP IT Concepts to anyone looking for a dependable Software Development partner.

Project summary

We hired MSP IT Concepts to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 7 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jul 2025 - Feb 2026
Business Type:: Logistics & Supply Chain
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Logistics & Supply Chain company based in Ahmedabad, India. I'm the Senior Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Logistics & Supply Chain and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Mark Morgan / General Manager | Apr 17, 2026

Overall we had a good experience working with MSP IT Concepts. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

Our company worked with MSP IT Concepts to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. The project took roughly 8 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jul 2025 - Mar 2026
Business Type:: Financial Services
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as General Manager at Trueline Lending LLC. We operate in Financial Services and most of our customers are in and around Charlotte, USA.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Financial Services clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Software Development Team

Eric Price / Managing Director | Mar 23, 2026

MSP IT Concepts did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Overall, a team we trust and plan to keep working with.

Project summary

MSP IT Concepts was brought in to develop a scheduling and dispatch tool for our field team. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Feb 2026
Business Type:: Advertising & Marketing
Location:: San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Keystone Marketing LLC, a Advertising & Marketing company based in San Diego, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.