Good work overall, with a few bumps along the way
We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch.
We would definitely work with them again.
Project summary
Mobile Touch was brought in to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 7 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Feb 2026 - Sep 2026
- Business Type:
- Food & Beverage
- Location:
- Portland, USA